Holden and Ford the worst new cars, says Choice report
A survey of 1500 owners by Choice has revealed that 68% of Holden owners and 66% of Ford owners had problems with their new car…
SIXTY-EIGHT PER CENT OF people who bought a new Holden had issues with the car, while 66% of new Ford buyers had to return to the dealership with issues. But despite the hype, if you delve deeper into the data, it shows that 9% of owners had a significant problem with their new car, while 52% reported the issues they experienced were only minor.
The most common of these minor issues was in-car technology (21%), battery and electrical problems (20%), car interior (15%) and engine (15%). Although, interestingly, 2% of the people surveyed reported odometer fraud, and 2% reported they didn’t know what the issue with their car was.
The survey by Choice, released to the public today, polled 1500 people with Holden, Ford, Hyundai, Volkswagen, Nissan, Jeep and Audi registering in excess of 60% of buyers with new car issues.
The criteria for the Choice Lemon Car Report 2016, was that respondents must have purchased a new car in the last five years to cover those with both standard and extended warranties.
The Choice report is big on click bait but it falls down in terms of substance. Sure, the numbers are damning and they accurately reflect the number of people returning to their local dealership with an issue, but how many of those 21% with in-car technology issues, returned simply to determine how to sync their phone? Or get some additional tuition around Android Auto, etc?
And when it comes to the 9% of owners that reported serious issues, nowhere does it reveal what those serious issues are.
So, is this report actually of any use to new car buyers looking to avoid brands that ‘seemingly’ produce ‘lemons’? I’m not so sure.
We have a comprehensive analysis of the need for Lemon Laws here.