16 Jun 2017

Running repairs that give you the run around. Can you do it yourself?

Our regular commentator Geoff Lines has another story for you about dealer repairs…. I remember reading an article many years ago written by the RACV or some other automotive magazine about the price of spare parts for cars. The outcome of the article was that spare parts frequently cost 5

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We speak with Stéphane Lamari, FCA head of aftersales how the brand plans to shake off its stigma of poor customer service and unreliability.
14 Feb 2017

No more lemons: FCA’s dawn of a new era, says after-sales boss Stéphane Lamari

We speak with Stéphane Lamari, FCA head of aftersales how the brand plans to shake off its stigma of poor customer service and unreliability.

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