21 Apr 2020

Test drives can be “essential”, says FCAI

As industries across Australia slow down, the FCAI encourages car owners and new car buyers to still visit dealerships when it’s required. The beauty of cars is that you can travel from A to B and avoid interacting with anyone, so long as you have a tank of fuel. That’s

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Quick Lane Tyre & Auto Centre hoppers crossing
16 Dec 2019

Ford’s Quick Lane Tyre & Auto Centre opens

The new Quick Lane Tyre & Auto Centre says it will service and replace tyres on most cars withinin 90 minutes or less, while you wait.

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16 Jun 2017

Running repairs that give you the run around. Can you do it yourself?

Our regular commentator Geoff Lines has another story for you about dealer repairs…. I remember reading an article many years ago written by the RACV or some other automotive magazine about the price of spare parts for cars. The outcome of the article was that spare parts frequently cost 5

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We speak with Stéphane Lamari, FCA head of aftersales how the brand plans to shake off its stigma of poor customer service and unreliability.
14 Feb 2017

No more lemons: FCA’s dawn of a new era, says after-sales boss Stéphane Lamari

We speak with Stéphane Lamari, FCA head of aftersales how the brand plans to shake off its stigma of poor customer service and unreliability.

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