The Australian Consumer and Competition Commission (ACCC) has commenced civil proceedings against Ford Australia over conduct relating to Powershift automatic transmissions.

Born out of motorsport, the Direct Shift Gearbox (DSG) is in widespread use in everything from Volkswagen to Audi, Skoda, Porsche, and even Hyundai. Here’s how a DSG works.

Volkswagen’s handling of the DSG gearbox and other problems has almost become a case history on how not to handle customer dissatisfaction. It seems they may have learnt a valuable, albeit expensive, lesson. By Paul Murrell John White is the managing director of Volkswagen Group Australia. It’s probably fair to